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We operate a 30-day risk-free return/exchange policy. If you are not satisfied with
your purchase you can return the item/s. Any returned item/s must be received by
us within 30 days of your initial invoice date.
Custom work, special orders, personalized or engraved items cannot be returned or
refunded unless there is an error on our part.
Return shipments can only be made after receipt of a Return Authorization Number,
(RAN), from us. This RAN number must be marked clearly on the front of the returns
package, and must be sent, along with the original invoice, via an insured carrier,
to our company address as seen in the contact us section of our website, (a return
address label will be included with the package).
Jamison Jewelers
C/o WRC
47 Chapmans Avenue
Warwick, RI 02886
Your returns package must include all the original packaging, including all of the
original jewelry certification report/s. (There will be a replacement charge of
US$250 per certificate in the event that the original certification is not returned)
Shipping charges previously paid by the customer at the time of purchase are non-refundable.
The customer is also liable for all shipping, insurance and handling costs associated
with the return. Shipping and handling costs will be refunded only when the return
is necessary due to our error.
Returned item/s must be returned in their original state and condition. Should the
item/s not be in their original state and condition all return privileges will be
withdrawn.
Please insure all jewelry valued over $500 before returning the product to us. We
will not be liable for any loss which may occur during the return process if the
goods are not insured.
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